Frequently asked questions about locks, pricing and service area

Lockout / door opening from €89. Cylinder replacement SKG** from €119, SKG*** from €159. Car opening from €79. The exact price depends on the time of day, lock type and the specific situation. You always receive a clear price indication upfront — no surprises afterwards.

We are available 24/7. In urgent situations we discuss your case immediately by phone and schedule a visit as quickly as possible. We always give you an honest estimate of the response time upfront.

We are active in Maastricht, Heuvelland, South Limburg and the Belgian border region: Meerssen, Valkenburg, Gulpen-Wittem, Heerlen, Sittard-Geleen, Eijsden-Margraten, Lanaken, Riemst, Maasmechelen and Visé.

In most cases we can open damage-free, especially when a door has simply slammed shut. With faulty, damaged or additionally secured doors we first assess what is possible and discuss the options with you.

Call us straight away. We will discuss whether opening the door is the best first step, or whether replacing the cylinder makes more sense — especially if your keys have been stolen or may have ended up in the wrong hands.

Yes, we are active in the Belgian border region: Lanaken, Riemst, Maasmechelen and Visé all fall within our service area. No extra call-out charges apply for this region.

Yes. After a break-in attempt or successful burglary we always advise replacing the cylinder. We also check whether the door and frame still close properly and give advice on better security.

Yes, for safes that are locked without any damage we try to open them damage-free. The options depend on the type of safe and its mechanism.

SKG** offers solid basic security and is sufficient for most homes. SKG*** has additional anti-drill protection and is recommended where there is a higher burglary risk or when required by your insurer.

Yes. A photo or video helps us assess the situation more accurately — so we can bring the right materials and plan the approach better. Feel free to send images via WhatsApp to +31685397551.

Yes, 24/7 — including Saturdays, Sundays and public holidays. Out-of-hours rates may differ slightly; we always discuss this upfront.

Yes. We open common passenger and commercial vehicles damage-free. Sending a photo of the vehicle via WhatsApp first helps us give a more accurate estimate.

An out-of-hours surcharge applies. You can find current rates on our pricing page, or we give you an indication during the first phone call.

For a standard lockout (door slammed shut, no extra locks engaged) we are usually done within 15–30 minutes on site. More complex situations may take longer.

By arrangement. If you know you want extra security, mention this when you call so we can bring the right materials.

Yes. On request we check doors, cylinders, lock cases and frames for vulnerabilities and give practical advice with no obligation to proceed.

The manufacturer’s warranty applies to all materials. Ask us about the specific warranty terms for each product if needed.

Yes. We can also be engaged commercially for apartment buildings, business premises or urgent replacements during tenant changeovers.

If damage-free opening is not possible, we discuss the situation with you before starting any work. Replacing the cylinder, strike plate or door hardware is often the best solution.

We accept payment by PIN (mobile card reader), cash or bank transfer. Ask about the options when booking your appointment.

We note this in advance. Older or non-standard locks may require extra materials or time; we always discuss this before work begins.

Yes. Multi-point locks are more complex than standard locks. We identify the type and any damage and give you a clear price before we start.